Terms of service

Last Updated: August 28, 2026

1. Overview

This website is operated by Srloupan. Throughout the website, the terms "we," "us," and "our" refer to Srloupan.

Srloupan is an independently operated online retail store. Our store is powered by Shopify, which provides the e-commerce platform through which we offer products and services.

By accessing our website, placing an order, or using our services, you agree to these Terms of Service.

2. Online Store Terms

By using this website, you confirm that you are legally permitted to use our services and enter into transactions in your jurisdiction.

You agree to provide accurate and complete information and not to use our website or services for unlawful or unauthorized purposes.

3. General Conditions

We may refuse or cancel service or orders for legitimate reasons, including suspected fraud, abuse, unauthorized transactions, or violations of these Terms.

4. Product Information

We make reasonable efforts to present product descriptions, images, prices, availability, and other information accurately.

Actual product colors may vary depending on device and display settings.

We may correct errors or update product information when necessary.

Product availability may change, and we may limit quantities where reasonably necessary.

5. Pricing and Currency

Prices are displayed on our website and at checkout.

Srloupan's confirmed store settlement currency is GBP (British Pound Sterling). Customers may see other currencies depending on available website or market settings.

The final amount and currency presented during checkout should be reviewed before completing an order. Currency conversion or foreign transaction charges imposed by a bank, card issuer, or payment provider are outside Srloupan's control.

6. Orders and Billing

When placing an order, you agree to provide accurate and complete billing, payment, contact, and shipping information.

We may refuse, cancel, or limit an order for legitimate reasons including:

  • Suspected fraud or unauthorized transactions
  • Incorrect billing or shipping information
  • Product availability issues
  • Pricing or product information errors

If Srloupan cancels an order after payment has been processed, the applicable refund will be returned to the original payment method.

7. Payments

Available payment methods are displayed at checkout and may vary depending on location and eligibility.

Payment processing is handled through Shopify and applicable payment providers.

Please see our Payment Terms for additional payment information.

8. Shipping and Fulfillment

Orders may be processed and shipped through trusted fulfillment and logistics partners. Fulfillment locations may vary depending on product availability and destination.

Srloupan remains responsible for customer communication, order processing coordination, shipping support, and customer service.

Estimated shipping and delivery information is provided in our Shipping Policy.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Eligible return requests must be submitted within the applicable return period and follow the return instructions provided by Srloupan.

10. Intellectual Property

Website content, including text, graphics, logos, product descriptions, and design elements, may be owned by or licensed to Srloupan and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or commercially use protected website content without appropriate authorization.

11. Third-Party Services

We use third-party services to operate our online store, including Shopify, payment processors, and shipping or fulfillment providers.

Third-party services operate under their own applicable terms and privacy practices.

12. Prohibited Uses

You may not use the website or services:

  • For unlawful or unauthorized purposes
  • To violate intellectual property rights
  • To transmit malicious code or harmful material
  • To interfere with website security or operation
  • To attempt unauthorized access to systems or accounts
  • To engage in fraudulent or abusive activity

We may restrict access where reasonably necessary to protect the website, customers, or our business.

13. Disclaimer

We make reasonable efforts to maintain accurate information and reliable website functionality.

However, we do not guarantee uninterrupted or error-free access to the website or that every piece of website information will always be completely current or error-free.

Nothing in these Terms excludes rights or protections that cannot legally be excluded.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Srloupan will not be liable for indirect, incidental, or consequential losses resulting from use of the website, products, or services where such liability may lawfully be limited.

Nothing in these Terms limits consumer rights or liabilities that cannot legally be excluded or limited.

15. Termination

We may restrict or terminate access to our services where a user materially violates these Terms, engages in unlawful activity, or misuses the website.

Obligations and liabilities that by their nature should survive termination will continue to apply where appropriate.

16. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

17. Governing Law

These Terms are governed and interpreted in accordance with applicable laws.

Nothing in these Terms removes any mandatory consumer rights that apply to a customer under applicable law.

18. Changes to These Terms

We may update these Terms of Service from time to time.

Changes will be posted on this page with an updated "Last Updated" date.

19. Contact Information

Store Name: Srloupan
Website: www.srloupan.com
Email: hello@srloupan.com
Phone: +44 1482 761000
Business Address: 5 Greenwich Avenue, Hull, HU9 4UX, United Kingdom
Customer Support Hours: Monday–Saturday, 9:00 AM–6:00 PM GMT
Sunday: Closed